What do you do when you’ve put your foot in your mouth again?
1. Move fast. Don’t let anything get out of hand.
2. Admit guilt.
3. Explain the circumstances without making excuses.
4. Apologize if somebody was wrongfully offended.
5. Learn from the mistake and get better without becoming a politician.
6. Thank people for their kindness and forgiveness.
7. Get back to work.
